Darkest Room at ZONE Z

Accessibility

Rules of the space

Host rules

Booking & Payment

A 50% deposit is required to confirm any booking.

The deposit is fully refundable up to 30 days before the event.

Between 30 and 15 days before the event, 25% of the deposit is refundable.

No refunds for cancellations made less than 15 days before the event.

Bookings made within 15 days of the event must be paid in full at the time of booking and are non-refundable.

If a deposit was made, the remaining 50% balance is due on the event day, prior to the event start.

Time Management

Late Arrivals: If you arrive late, the time lost will count as rented time—our staff is scheduled accordingly, and this is non-negotiable.

Extensions: If you extend your event hours on the day of the event, full payment for the extension is required immediately upon agreement.

Food & Allergy Requirements

If you choose a food package, we require a complete list of allergies and dietary restrictions for all guests at least 15 days before the event.

Code of Conduct

We reserve the right to expel or refuse entry to any guests who do not follow our space rules.

Smoking & Vaping: Absolutely prohibited anywhere on the premises—indoors or outdoors.

Restricted Areas: Only Zone Z employees are allowed behind the bar and in the kitchen areas (both indoor and outdoor).

Terrace & Event Hours

Commercial activities on the terrace must end by 10 PM.

Guests may continue their gathering inside until 3 AM.

Cleaning & Damage Policy

Standard cleaning is included unless excessive mess is left.

A $500 surcharge will apply if the space is left in a state deemed beyond acceptable cleanliness.

Noise & Music Regulations

If live music or amplified sound is part of the event, it must comply with local noise ordinances.

Any DJ or live performance setup must be approved in advance to ensure compatibility with the venue.

Bass-heavy or excessively loud music must be reduced upon request to avoid complaints.

Cancellation policy: Standard 30 day

Location